Privacy policy
Privacy Policy for Wildflower Yarn
At Wildflower Yarn, accessible from https://wildfloweryarn.com, protecting your privacy is one of our main priorities. This Privacy Policy explains what information we collect, how we use it, and your rights.
If you have any questions about this policy, you can contact us at:
General Data Protection Regulation (GDPR)
Wildflower Yarn acts as the Data Controller of your personal information.
We collect and use your data only when we have a legal basis to do so. This may include:
- To fulfil a contract with you (for example, processing and shipping your order)
- When you have given us permission
- When it is in our legitimate interests (and does not override your rights)
- To comply with legal obligations
We only keep your personal information for as long as necessary to fulfil these purposes, including legal, accounting, or reporting requirements.
Your Rights
If you are in the UK or European Economic Area (EEA), you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data
- Object to or restrict how your data is processed
- Request transfer of your data
- Withdraw consent at any time
To exercise any of these rights, please contact us.
Information We Collect
When you use our website, we may collect:
- Contact details (such as name, email, address)
- Order and payment information
- Technical data (such as IP address, browser type, device information)
This information is used to process orders, improve our website, and provide a better shopping experience.
Log Files
Like most websites, Wildflower Yarn uses log files. These may include IP address, browser type, ISP, date and time, referring pages, and number of clicks.
This data is not used to identify you personally and is used for analytics and site performance.
Cookies
We use cookies to improve your experience on our website. Cookies help us remember your preferences and understand how visitors use the site.
You can disable cookies through your browser settings at any time.
Third-Party Services
We use trusted third-party services to operate our business, such as:
- Payment providers (e.g. Shopify Payments, PayPal)
- Website hosting (Shopify)
- Analytics tools
These services may collect and process your data as part of providing their services. We do not control their individual privacy practices.
Third-Party Privacy Policies
Our Privacy Policy does not apply to other websites or services. We recommend reviewing the privacy policies of any third-party providers you interact with.
Children’s Information
We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided personal data on our website, please contact us and we will remove it promptly.
Online Use Only
This Privacy Policy applies only to information collected through our website and not to any information collected offline.
Consent
By using our website, you agree to this Privacy Policy.